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Article 1 – Acceptance

When you make a purchase on this website, we consider that you accept the general conditions of sale of web3dprinting.com.

Web 3D Printing reserves the right to modify its General Conditions of Sale without notice. The applicable T&Cs will be those in effect when ordering on the website. Current prices may be subject to change without notice.


Article 2 – Services

All the services we offer on this website belong to the Web 3D Printing brand. The role of the website is to promote and describe the services as precisely as possible with texts and images.


Article 3 – Price

The prices indicated on web3dprinting.com are in CAD (Canadian dollar) and HT (Excluding Taxes). Shipping costs are not included in the price. For orders in Canada, taxes are calculated based on your place of residence at checkout.
For orders outside CANADA, no tax is applicable.

Promotional offers (discount code, reductions) cannot be combined with each other.


Article 4 – Payments

Payment for your purchases must be made in full when ordering. The products will then be printed and shipped to the buyer.

Web 3D Printing does not record any data concerning credit card payments. Confidential data (card number, expiry date and cryptogram) is transmitted encrypted and does not pass through the Web 3D Printing server.

We therefore do not have access to this confidential information. Each Payment is secured by PayPal.


Article 5 – Delivery

Products are shipped to the delivery address (not the billing address).

If the customer notices problems upon receipt of the order (broken or missing products), he must report it by registered letter with acknowledgment of receipt to the carrier within 2 days of receipt of the package.

For deliveries, the carrier’s tracking number will serve as proof. If the latter indicates that the package was delivered, no complaint or compensation can be requested.

In case of problems, the carrier must open an investigation at the request of the customer. Web 3D Printing will wait for the end of the latter to give a definitive answer to the customer (refund or reshipment).

If the delivery could not be made (incomplete or incorrect address), or if the package is returned to us for refusal or non-complaint by the customer, the delivery costs will remain the responsibility of the buyer. The order will therefore be refunded without delivery costs.


Article 6 – Warranty

Web 3D Printing agrees to refund or exchange any item received that does not comply with the customer’s order. For this, the customer must return the item to us in its original packaging. We will refund or exchange after analyzing the returned product (return costs borne by the customer).